SN
Sheryl N

1 reviews | Active since Apr 2013

12 Oct 2018, 15:12

fnb surplus

I just want to know who i can contact.. because i have called that momemtum number for the FNB SURPLUS MONIES. I was put from pillar to post. I was an FNB employee since 1998 to 2006/2007 i just want to know how can i find out about whether i qualify and how do i go about claiming this. Dissapointed in Momemtum.. i do have a policy with them and feel like taking my business away

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Oct 2018, 12:06
Official

Good day Sheryl,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have referred the complaint to the relevant Momentum and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints Team

*** (option one)