1 reviews | Active since Aug 2014
FNB supporting ********** in 2018 after repeated reports of ***** on a cancelled card from 2017
Unauthorised deductions (R59-00 pm on the 20th of the month).
Can not reach company on any numbers or extensions both Right Cover and SA Financial Group has the same phone number listing.
Can not reach company on e-mail provided ********** or ********** all e-mails remain unanswered.
Only have these two postal addresses, no physical address available: 1. SA Financial group DIB Marketing (safinancialgroup.co.za), P.O. Box 1234, Worcester, 6850 2. Right Cover P. O. Box 1409, Sea Point, 8060
I have reported this several times to FNB without success, also asking them of the Physical address of this business, which FNB can not provide.
The advise after several ***** reports in 2017 I was told by FNB to change the card, which I then did in November 2017. The transactions continue and sometimes FNB refunds the money.
Should I close my account and get another one?
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Premier Resolution Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Premier Resolution Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one