DvdB
Drohan van den Berg

1 reviews | Active since Jan 2012

01 Mar 2017, 11:20

FNB Supporting *****??????

<p>I recevied an e-mail saying that my cheque account has been handed over for an amount of R 720-00. I have not received any communication regarding this. FNB refers to an e-mail that was sent prior to this, however this is the first communication that I have received. There is an attachment that is not a PDF and I do not want to click on it, due to me being scared of *****. I was transferred to the premier suite and all that the agent kept on saying is uhh. I was then transfered to a voicemailbox.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Mar 2017, 08:47
Official

Good day Mr. Drohan0013

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***