FNB Support Line is HelloPeter

This bank refuses to help unless you complain on hello peter. I have been sending messages for over a week. I have sent them messages on the website. I have called 27 times. I have gone to the branch 3 times. All to delink a device so that I can transact. I cancelled an international card transaction on the same day in January, for R700, they rep**** once, after a month, and then again, after a month. No action. This is the normal for them. They send one line unhelpful email or website replies and then cut all communication for over 60 days. FNB needs hello peter reports to respond for support.