SP
Shaheed P

1 reviews | Active since Jun 2019

12 Jun 2019, 15:44

FNB support and call centre non existent

So easy to open up a business account but once opened you never get a response. Tried numerous times to set up internet banking and says that a consultant will contact shortly. The customer service line is always experiencing higher than normal call volume! Does not make sense! They do not respond to emails! Will take the business to a new bank.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jun 2019, 16:16
Official
 Good Day, 
 Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.  Kind Regards, Hello Peter Complaints Team *** (option one)