FNB sucks dont bank with these guys

Welcome to the worst customer service in ages!

I have had multiple problems with FNB, you see I have a Global USD account with them which is how my company pays me, which I then transfer that money into my FNB Gold cheque account. Most of my money stays in USD so my Cheque account does not appear to have lots of money in it.

I asked FNB to get on a cheaper pricing option as I did not see the benifit of paying R105 per month for something I dont use. Two branches and the call center assured me that this would not affect my Global account and I can continue on as normal.

I then downgraded my account to and Easy pay as you go account, but when I wanted to transfer money over to my SA account they said it cant be done.

After two hours on the phone with FNB they said I should not have downgraded my account as you cant recieve money from the Global account to an easy account.

I then asked them to upgrade it and they said I dont make enough money and hence dont qualify for a Gold account.

I was like what I make over 20k a month and you say I dont have enough money!!!! I escallated and escallated they said they will look at it but nothing got done no feedback and no reason why. I whent to the branch and they upgraded me but then today I see they downgraded me again.

FNB you SUC****!!!!!!