FNB SUCKS

At best FNB is not the best bank, however, I have been banking with them for most of my working career. While other banks have gone out of their way to assist clients during c Corvid 19, FNB has got no online service!! I lost money in trying to create an investment account to my portfolio, wanting to buy shares that have gone up with 25% during the lockdown, firstly because the online app was malfunctioning, then because the app won't give the application in order to buy shares and after numerous calls, emails and social media complaints I still am not able to trade. On top of that bank charges have escalated during this time at FNB, debit orders are bounced at a huge penalty because of they are claimed before the due date and once again their isn't the remote chance of anyone at the call centres able to assist. A few days ago I tried to make a payment to a supplier to no avail, after three "successful" payments to the supplier the payment was still not done, and I had to move my money to someone else's account just to be able to make payments. So after twenty years, I am done with FNB, Nedbank opened my account via phone within minutes and had my card ready at the closest branch within 48 hours!! I see on the FB page that no one is getting any feedback from the bank and all complaints are being ignored,