1 reviews | Active since Aug 2011
FNB SUCKS AND UNPROFESSIONAL LET ALONE UNINFORMED
From day one countless issues and no answers. I thought Capitec was as nightmare but this is how you conduct business it's appalling. Depositing money into a acc that could take payments due to *********** staff, then the people not confirming if a dam card is coming. Issuing me a card after i had enough running around with no answer's now charging me for the effing card not taking into account that i had spent days of my time out if work trying to just get an account open for my salary to go into and that i have a card so i can transact. The couriers couldnt even dam assist! Countless online banking problems to requesting a card as i had about enough run around. The poor lady at the branch that assist me klast was the only herlpful person out of your entirer ****** company and she helped me with getting the aco**** sorted. Please refund my money on the card as i am a new customer this is distasteful! Not one call not one f****** anything form your uslerss staff and now i must pay more for your stupid site and staff couldnt just given me answers the way i feel i go back to my old back honestly! Train your people to be helpful like Balungile Mahlaba if it wasnt for her i would honesty have just spat on your name! She was a absolute star and picked up all her colleagues lacking and she deserves to be acknowledged and a incentive for outstanding customer support. Her fellow collogue next to er an absolute disgrace to say the least. i will be cancelling this account after month end and go look somewhere else for assistance paying fees just to get set up is f***ed up make money off people for fo**l!!!! Can take both cards and shove them up your a***es! FNB SUCKS!!!
