1 reviews | Active since Jun 2017
FNB SUCKS and ***** peoples money!!
So almost after two weeks my money that was incorrectly deducted and showed bad credit record (which i hope was fixed) was refunded to me followed by what i think is such an arrogant email by FNB: You guys stole my money and then you have the audacity to send me a snotty email: Good day Mr Bezuidenhoud,
The unpaid item fee of R100 was successfully refunded as a once-off gesture (***)????
Please note future reversals will not be accepted going forward. (once again ***)????
Regards, Roe***a Davids
YOU GUYS DEDUCTED INCORRECTLY AND YOU GOT INTEREST FROM MY MONEY AND YOU PUT ME IN A BAD SPOT - I SHOULD ACTUALLY TAKE THIS TO THE OMBUDSMAN AND WHOEVER SO THAT THIS WILL NEVER HAPPEN AGAIN WITH ANYONE!!!! tHIS IS NOT THE END OF THIS I AM SO "GATVOL" OF BIG COMPANIES THAT THINK THEY CAN DO WHATEVER THEY WANT - NO MORE!!!!!!
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NFF was issued.
I have referred the matter to Premier Resolution Centre and have advised them of your dissatisfaction and intention to address the matter with the CEO. I have requested that they provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NFF was issued.
I have referred the matter to Premier Resolution Centre and have advised them of your dissatisfaction and intention to address the matter with the CEO. I have requested that they provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)