FNB sucks

I have been a client since BOB T cards came out , I have not been with any other banking institution , i had several properties with them , personal banking , overdraft , credit card , and my business account , my business account was closed because of inactivity , without notifying me , i was told a letter was sent to my previous address , i then went back to them last Thursday with all my company docs ,that was not sufficient , i was told that i need to get a signed letter from a company i am dealing with to ensure that there will be funds coming through the account monthly , it took me 3 days to get a letter from a company i am dealing with, took it to them this morning , and i was told , that i must settle the outstanding amount and they wont be able to open that account again ,i took my documents and told them where to get off , what boggles me is the fact that everyone is trying to retain clients and they chasing clients away , i will never ever be that naive to be so committed to one bank ever again ...... I will take my business somewhere else