FNB SUCKS!!!!!

Shocking response time frame,after report my clone card been replace, my money reversed was NOT ADHERE at all, on the 11 Aug 2021 i was informed via sms that within 24 - 48 hours this matter will get solved. ITIS NOW THE 16 AUG 2021. WHERE IS YOUR TIME FRAME NOW!!!!!I will report it now to the ONBUDSMAN of banks!!! The worse client service i'm ever have in a long time!!!!