1 reviews | Active since Feb 2020
FNB Sucks
Hi, I just received FNB :-) FNB Top-up Debt Protection Plan CC07FT90 premium of R100.18 wasn't received. Next debit will be on the 2026-03-01. Queries? ***. Insurer FSR Life. Further more I had to pay R295.17, to get my credit card closed after the manager and teller who helped me at Fnb Promenade were to *********** to do their job. I'm hoping to get that account closed by tomorrow as I made an imidiate payment. The lady who assisted me on the phone said she will get back to me if I send proof of payment. I emailed her she never phoned me back. I will give her time till tomorrow. I want to be done with Fnb, the service and rates is unacceptable. My advice to anybody, be very careful of FNB. They only told me unfortunately you are liable and when you you request for the phone call recordings, they blow you off. Im very unhappy. FNB makes me sick.
Hi, I receive this minutes ago, after I paid yesterday. I also send proof to this lady who phoned me. Noorenisha Louw, customer experience advisor has not come back to me yet. She said she hope that she can closed it as in yesterday. Today I'm still trying to get hold of her. I emailed her, no response or feedback. It's frustrating and mentally unhealthy. Please close my account so that I can never hear from Fnb again. I want nothing to do with them.
Hi, I receive this minutes ago, after I paid yesterday. I also send proof to this lady who phoned me. Noorenisha Louw, customer experience advisor has not come back to me yet. She said she hope that she can closed it as in yesterday. Today I'm still trying to get hold of her. I emailed her, no response or feedback. It's frustrating and mentally unhealthy. Please close my account so that I can never hear from Fnb again. I want nothing to do with them.