AS
Anand S
1 reviews | Active since Oct 2015
02 Oct 2015, 13:19
FNB SUCKS!!!
Dialled the so called Premium Call Centre on ***, between 12:30 - 1pm. Dialled 3 times, after waiting for approximately 5 minutes, someone cut me off, the second time waited approximately 7 minutes, someone answer, keeps quite and routes back into the IVR, third time waited approximately 10 minutes and then just cut off. REALLY FNB COME ON!!!!!! , and worst off all, you are allowing debits on my account that i did not even authorise, maybe its time to swtich banks, WELL LET'S SEE WHAT THE CREATIVE RESPONSE WOULD BE LIKE FIRST!!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Oct 2015, 14:06Hello aselvaraj1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 773567.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 773567.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Oct 2015, 14:06
Official
Hello aselvaraj1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 773567.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 773567.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)