RS
Reema S

1 reviews | Active since Jul 2019

16 Jul 2019, 11:10

Fnb sucks

Been banking with Fnb from 1997 was very loyal since their app is good and they been my bank from the time I first opened a Bank account.rb Jacobs the best they always respond to my email *** if u Wana review.

Just decided to finally leave them, the last time I visited on 12 June met a real nice consultant Scelo tried his best to help me told me the previous consultants were not doing there jobs well advised me a lot ,said if the credit consolidation loan I apply for is declined he will speak to the regional manager. Was upset I moved my salary of 29000 after 22 yrs of banking with Fnb.

Told him it is useless they never help financially and and always decline even my loan and credit card saying I'm on credit burEau which I'm so surprised about since I been in Saudi past 10 yrs . They been charging me almost 600 bank charges cos the stupid consultant put me on highest option rather than lowest most money saving ,so yes Fnb just been *****ing my money so goodbye Fnb,very disappointed

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Jul 2019, 12:42
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

***