FNB SUCKS

So i found myself in trouble and went under debt review, then to make things worse i lost my job now in December 2018.

I had an arrangement with FNB to Pay off one of my accounts that was not handled under debt review... I paid the outstanding monies in full and heard nothing from them again. Now i am receiving statement stating that i owe them money again. I have tried calling but you can never get through to the right department or person and if you get put through to a new person or department there is never any answer.

Due to me now being unemployed, i have sent mails to FNB and various occasions asking for help and what the way forward is however all i get is automatic responses.

THIS IS THE WORST CUSTOMER SERVICE EVER.... I WILL NOT MAKE CONTACT OR TRY ANYTHING FROM MY SIDE ANY MORE