BL
Bianca L

1 reviews | Active since Jun 2019

26 Jun 2019, 12:16

FNB sucks!

The service from FNB is absolutely shocking!!!! I have sat in FNB The Glen for 2 hour periods over 3 days (on different occassions) and nobody seems to know what they are doing!!! changing a business account from sole prop to a closed Corp then gets your business account frozen when its month end and I have salaries to pay!

I also have waited nearly 2 weeks (when I got told 2 days) for them to pay me my monies from a cash deposit that was 'unsuccessful' from there machine switching off ... UNACCEPTABLE!!

When I asked for someone senior to deal with this.. the 3 ladies standing there all looked at me and carried on with their chat.. zero f**ks given until hello Peter was mentioned.

I now await the branch manager to call me (in 2hours time.. FNB must love the number 2- let's see if this happens) but at the same time I am looking to move everything I have with FNB !! #fedup #FNBmustfall #terribleservice

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jun 2019, 12:47
Official
Good Day,  We would like to sincerely apologize for all the inconvenience caused.  A complaint to the relevant department who will investigate and provide you with feedback has been re logged on your behalf for urgent assistance. (*** ).  Kind Regards, Hello Peter Complaints Team ***