NS
Nizaam S
1 reviews | Active since Feb 2017
07 Dec 2018, 14:23
FNB sucks
I pulled my credit report from Compuscan experian and XDS and found that FNB had listed a personal loan as a default. Please note that i was never notified of the personal loan that will be listed i wasnt working at the time and had made payments towards the loan. As per NCA a default has to be removed if the client wasnt notified FNB has not followed proper procedures and i demand that this defualt be removed immediately this is affecting my credit score.
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 Dec 2018, 15:11Good Day Mr Smith,
\Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
\Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply07 Dec 2018, 15:11
Official
Good Day Mr Smith,
\Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
\Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***