1 reviews | Active since May 2012
FNB sucks!!!
On Saturday (20 October 2018) I went to the bank to change my bank accounts, got informed that I must work through my banker since I am a private banker. Spoke to this person and was told since it is a Saturday if I don’t get any feedback by Tuesday 12:00 I should contact the private banking department to verify what’s the reason. Today just after 12:30 I did so and got told the person responsible would contact me between 14:00 and 15:00 today. I am still waiting for this call.
Good Day Leonard
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Leonard
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***