FNB SUCKS???????????
I received an sms Monday stating it's some product has been upgraded..products o don't even know about and they said the will debit today which they did..i went to fnb Tuesday they told me to let these people debit cause there's nothing they can do to stop the debit from happening n i should reverse using an app free of charge...it was debited this morning n am unable to reverse it as it doesn't show on my debit history
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***