FNB sucks

I have yet to come across a bank where staff are totally clueless about efficient customer service. At their Woodlands Mall branch they only have 2 tellers....of which one is a trainee. I stood in the queue for an hour waiting while the trainee was busy for an hour with one customer. I had to come back four times to get dollars for a trip overseas. Each time something was needed that they did not tell me about on any of my numerous visits. The fourth time I visited the tellers, the actual teller was on lunch. We had to wait 30 min for her to finish From 14:45 to 15:15...and the bank closes at 16:00. These people are pathetic and useless and have no feeling for customers or their time. Never again!!!!!