1 reviews | Active since Jun 2018
FNB SUCKS
I am under debt review i have a cheque account with fnb. I want to close this account as i keep paying bank charges for an account i dont use. They say they cant close since i am under debt review they dont even want to downgrade it to easy account these are ******.
Good Day Nkululo Komani,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Nkululo Komani,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Nkululo Komani,
Thank you for your response.
You are most welcome to follow up with debt review on frbdebtreviewcentre@firstrand.co.za for feedback regarding the matter should you not have received your letter as yet with your reference number ***NF
We do apologise for the delay as the cheque account still needed to be attended to.
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Nkululo Komani,
Thank you for your response.
You are most welcome to follow up with debt review on frbdebtreviewcentre@firstrand.co.za for feedback regarding the matter should you not have received your letter as yet with your reference number ***NF
We do apologise for the delay as the cheque account still needed to be attended to.
Regards,
Client Experience Team
Email address: ***
Tel number: ***