RP
Rajesh P

1 reviews | Active since Aug 2016

16 Mar 2018, 11:03

FNB Sucks

I closed my smart spend loan account and i am requesting closure letter. Went to the bank and NO use and Callcenter ia always busy ,needs to be on the lie for more than 20 minutes atleast. Please check your service delivery FNB,

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Mar 2018, 11:41
Official

Good day Rajesh Patchala,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

*** (option one)