CB
Carel B

1 reviews | Active since Jun 2017

31 Jan 2018, 10:43

FNB #SUCKS

I cannot believe the **** attitude from FNB and their staff - my requests dont get adhered to - the consultants have very bad attitude and not helpfull at all and once again my request doesnt get done!!!! WHY DO I HAVE A PREMIER BANKER OR YOU PUNKS JUST WANT TO SOUND/LOOK FANCY TO THE OUTSIDE WORLD!!!! I WILL NOT LET THIS GO AND GOING TO TAKE THIS TILL I AM 100% SATISFIED AS A CUSTOMER!!!! i want my debit orders- everything and i mean everything to go off on the 28th of each month and i want the incorrect unpaid money paid back to me, immediately before you get more interest on MY money IN YOUR account!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jan 2018, 11:05
Official

Hello Raasbekkie ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

***

I do apologise for any inconvenience caused.

Regards,

Client Experience Team

Email address: ***

Tel number: ***

CB
Carel B's update31 Jan 2018, 11:14
Reviewer Update
this template emails - already says alot about fnb and how they feel about their customers!!! Where is the personal touch and how can we help you nonsense?????