SF
Stephen F

1 reviews | Active since Jul 2015

07 Jul 2015, 18:10

FNB SUCKS

I have been a client of FNB for 45 years.<br> They have unceremoniously frozen one of my critical bank accounts for supposed FICA requirements<br> right on the last day of the month.(June 2015)<br> The relevant documents were put into place on Wednesday the 3rd July 2015 and to date, despite my pleas<br> and those of my \relationship manager"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;691070;873;41;2;0;0;0;0;2;NULL;NULL;NULL;15/07/07 18:00;15/07/07 16:12;NO CLASSES AT VIRGIN ACTIVE NORTHGATE OVER PEAK ;7,41E+12;Simi Moodley;***;Attention Club Manager: Simi Moodley<br> <br> Good day Simi,<br> <br> Why is there no Bootcamp classes and Grid classes in the afterrnoon?<br> You only have the 30 min ab classes that are done by Virgin active staff that are not qualified, they all INTERNS. what is this ? Cheap labour! This is mon- frid, also NO High intensity classes early in the morning, ONLY 8;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;136156;648;14;2;0;0;0;0;2;NULL;NULL;NULL;15/07/07 18:07;15/07/07 16:22;Clicks direct medicines worst supplier ever;694436;Call centre;***;I receive monthly chronic medicines from clicks direct medicines delivered to me. Received a call yesterday the 06/07/2015 from Krystal confirming my medicine delivery for today. Waited all day today and received nothing. Then i receive a call from the clicks dir meds again, the lady says they were out of stock on one of the meds and can they deliver on Thursday. this is not just tablets its insulin and i cannot go one day without it. I said no i need the insulin which is most important, she then says my med was scheduled for tomorrow which i refused and insisted on it being delivered today. She then called me back in 5 minutes and confirmed they will deliver today. Still nothing, i tried calling the call centre at 16:25 and they were already closed but mentions a cell number for emergencies. I then call the number 13 times up until 6pm amd nobody answered. Clicks does not care!!! Management is always not available then again if u ask for them to call u it never happens. Thankfully i had the scrip with me so drove to dischem and had to buy 1 insulin kwikpen. If dischem did not have it i most probably would have died, then again clicks does not care. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;323530;1014;12;2;0;0;0;0;2;NULL;NULL;NULL;15/07/07 0:00;15/07/07 16:24;1.5 hour wait;9,01E+12;Dr N Grobbelaar;***;Had an appointment at 5:15. I only went in to see the doctor at 6:45. This is the worst god damn medical clinic. This is mot the first time it has happened. The previous time i got a big apology and a promise that it will be better. It only got worse over time. I will never come back here again. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;870504;863032;12;2;0;0;0;0;2;NULL;NULL;NULL;15/07/06 14:26;15/07/07 16:34;Bad and unqualified medical personnel;;;;Its quite unfortunate that this hospital is rated as one of the qualified hospitals here. My child was admitted, spent almost a week, and several blood was taken from him, for tests, as if they were drinking the blood. After all said and done, he was discharged without any diagnosis. <br> A week later, the same child was taken to that same hospital, and blood was been taken at random from him again, that it got to a stage, they had to pinch real hard to get blood. They eventually diagnosed him, but they weren't sure. They keep telling me to see the invisible doctor, which I never saw. A drip was set for the child, but was blocked, why? And I had to call almost five nurses, before one of them eventually came to my child's rescue. And my child keeps having different ailments there. I regret having taken my child there.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;838690;710472;14;2;0;0;0;0;2;NULL;NULL;NULL;15/07/07 18:28;15/07/07 16:50;poor customer service at seafood dept;8,10E+12;;***;On 2015-07-07 at 17:50 I went to checkers store at Witbank to buy fried baby hake fish, the salesman told me they are still going to prepare them I went to the Bakery dept which is next to the seafood dept. When I looked back the salesman was busy selling the fish to other customers. I went back to him and asked him why he told me it wasn't ready,he responded by saying he thought they were still going to prepare it surprisingly he was busy selling what he thought wasn't ready until it got finished. I asked for his store manager I was told he left at 5pm ,requested for a floor manager I was referred to Mr R Ngobeni I related the story to him. I'm not happy with the service I got I drove 30km to the store for something that I couldn't get due to negligence person and lack of customer service training. Petrol and time wasted for nothing what makes it worse is his colleagues with attitude telling you can go report the matter;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;870510;761541;33;5;0;0;0;0;5;NULL;NULL;NULL;15/07/07 18:41;15/07/07 16:56;Johannesburg Water's super service;6,91E+12;?;***;Blocked, overflowing sewer in a cluster unit on Bellairs Drive.<br> timorous response, polite and friendly respondents, efficient outcome, excellent service - you guys made our day.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;870514;864026;37;2;0;0;0;0;2;NULL;NULL;NULL;15/07/07 10:00;15/07/07 17:17;SWEARING ;8,60E+11;Mrs Johnson;***;How can you phone someone and then demand something they can't commit to?<br> This Lady phoned regarding outstanding debt I have(debt from a chain of unforeseeable event) <br> Firstly she tried my cell no, but my employment at the moment does not allow me personal calls in the morning till 11am, hence I did not answer my phone. She then phoned my office and the receptionist informed her ''Ma'am they are not allowed to take calls at the moment.'' her reply \I don't ****en care she must answer her phone!\"" Receptionist then reply \""Sorry Ma'am you will have to phone back\"" The Receptionist gave me the message"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jul 2015, 08:49
Official
Hello Angryfox,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Please be advised that the hold on your business account has been removed.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)