FNB SUCKS!

I am utterly disgusted in my first experience with FNB. I opened a new Gold Cheque account. I transferred all my money(biggest mistake ever) from my old account to the new account. I waited 4 days for the money to clear. finally the money cleared this morning. I drove 90km to rustenburg to buy groceries. I finished my shopping and I gave the lady my new Gold Cheque card and it was declined 5 times. I went to an ATM to withdraw money and it printed me a slip stating that my account was frozen. So I drove back 90km and started calling FNB. After a long time waiting i found out that a lady called Shiela(not sure of the correct spelling) froze my account because they did not unblock it when i gave them my proof of residence when i went to collect my card. I am so disappointed in this service. I had to plead and explain to why I cant pay for R1500 worth of grecerie witch I never had to do. Thank you FNB Looks like im going to have to cancel this account and go back to Nedbank.