PR
Piet R

1 reviews | Active since May 2015

27 May 2015, 21:13

FNB sucks

The Fica team lost documents 3 times,when you tell them it has been sent the the receiving person is not working there anymore.They send sms`s that your account will be frozen and when you phone them they tell you it was a mistake.It carries on and on with no end in sight. Complaints were lodged 3 times Waste of time.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 May 2015, 09:01
Official
Hello Piet3,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 692158

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)