FNB Suckes

Let me start by saying there is only one star as I could not write a review without any rating.

FNB and FNB merchandise (Point of sales) services as well as customer service offered to businesses are ridiculous and the always seem to have a reason why they cannot help or should I say don't want to help you. We have a business and obviously using FBN card machines, and everything went well until we realised on the statement there is a rather large amount of money owed to us as it has not been released into our account yet. We spoke to the branch manager, business department in the bank but they all keep on shrugging their shoulders saying we don't know follow up with our merch department, OK the please take us to their office or give us the means to contact one of their managers. directly. Before you know it you only see a shoulder shrug again and no actual help to make contact with them nevertheless any step closer to solving a simple problem for about 10 days.

The wife and I moved all our business regarding banking from another bank to FBN seeking better service... Seems like we will have to move everything again perhaps this time we should try Nedbank next as I don't have time dealing with *********** people with absolutely no pride in their work.

FNB you should really step up your standards.