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Amadwala D

1 reviews | Active since Mar 2018

15 Nov 2018, 10:53

FNB SUCK

******* debit order went off. Tried to get it reversed. Delmas Branch cant help me if I dont have a banking card. But Delmas Fnb cant order me a new card or issue me with one as I have to do that online. Cant find a single place to do so online. So got a phone number. Spoke to three different people and each time its at a wrong service, get a new number and they dont issue cards either. Pathetic.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Nov 2018, 11:44
Official
Good Day, 

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Points of Presence for investigation and resolution. I have requested that they provide feedback. 

Complaint reference number ***NF was issued for your complaint. 
Regards,
Hello Peter Complaints Team
*** (option one)