dT
desiree T
1 reviews | Active since Jan 2014
30 Oct 2023, 13:54
fnb suck
I will never ever recommend FNB, service is pathetic, I have to ****ing email them almost daily to try and get feedback for money that taken out of my account. It is no clear to me that FNB supports crime and theft.
Helpful (0)
Replies (2)0
Replies (2)dT
desiree T's updateReviewer Update
31 Oct 2023, 07:44Good morning. I did supply all the proof, I wanted to buy hair oil from instagram, I selected the product and went straight to the pay section, after I entered my banking details ( please note I did not select to subscribe - (there was no section asking if I would like to subscribe - it was just a product that I wanted to purchase for R60.00) after entering my bank details to deduction of R59.28 went of twice with different descriptions on my bank app. I immediately tried to make contact with Ejoiners and Poolzpots and i did inform them that I did not subscribe, and they both said sorry, but you will not get your money back. I then went and clicked on the cancel subscription and never received any confirmation from then, i also went on the live chat and they said that my subscription is cancelled and then another amount of 390 went off my acc so i went on the live chat again with no success and again they said that they will cancel subscription after it was already supposed to be done, i had to cancel my bank card and I've been struggling with FNB for weeks now to get my ****ing money back, FNB supports *****'s now. I also supp**** proof with my email to ***** department at FNB. my first mail to FNB ***** department was on the 11 Oct 2023 and i have not received any feedback from FNB.
dT
desiree T's update31 Oct 2023, 07:44
Reviewer Update
Good morning. I did supply all the proof, I wanted to buy hair oil from instagram, I selected the product and went straight to the pay section, after I entered my banking details ( please note I did not select to subscribe - (there was no section asking if I would like to subscribe - it was just a product that I wanted to purchase for R60.00) after entering my bank details to deduction of R59.28 went of twice with different descriptions on my bank app. I immediately tried to make contact with Ejoiners and Poolzpots and i did inform them that I did not subscribe, and they both said sorry, but you will not get your money back. I then went and clicked on the cancel subscription and never received any confirmation from then, i also went on the live chat and they said that my subscription is cancelled and then another amount of 390 went off my acc so i went on the live chat again with no success and again they said that they will cancel subscription after it was already supposed to be done, i had to cancel my bank card and I've been struggling with FNB for weeks now to get my ****ing money back, FNB supports *****'s now. I also supp**** proof with my email to ***** department at FNB. my first mail to FNB ***** department was on the 11 Oct 2023 and i have not received any feedback from FNB.
dT
desiree T's updateReviewer Update
31 Oct 2023, 07:47just refund my money please, I even went on the site and tried to enter my details and the response I get is: incorrect email of password meaning that i never subscribed to poolpots nor ejoiners. Please just do your job and refund my money.
dT
desiree T's update31 Oct 2023, 07:47
Reviewer Update
just refund my money please, I even went on the site and tried to enter my details and the response I get is: incorrect email of password meaning that i never subscribed to poolpots nor ejoiners. Please just do your job and refund my money.