1 reviews | Active since Oct 2016

26 Feb 2018, 09:35

Fnb such ********

So I have complained 2 weeks back on this very site about my account being placed on hardhold unfairly since January the matter was referred to fnb queensburgh I spoke to mabongi and qwebi who advised they have esvalaed the matter a week has passed neither did they call me to update me nor do they take my calls I have been calling daily this is ridiculous

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Feb 2018, 10:13
Official

Hello Tino-thumz-govender ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***