1 reviews | Active since Nov 2016
FNB Subs emerging black small to medium enterprises
On my way to the King Shaka airport I drove under the FNB billboard, what stood out was their slogan / punch line FNB How can we help you? Banks in SA is of no help to the emerging black small to medium enterprises, we work for one of the State Owned entities (SOE) they advised that there is a delay in our payment and that we would be paid on the 6th April this is the second consecutive delay -resulting in debit orders going unpaid. I issued FNB with the SOE remmitance as well as invoices due to be paid on the 6th, I requested that the bank give me an overdraft for a week to cover staff salaries (120 staff members). The bank flatly rejected the request siting that I have unpaids (as a result of the SOE not paying). My issue is that yes SOE do pay slow and should take the blame, but if you able to prove that that funds will come, to an extent to have the bank confirm the payment coming directly with the SOE. I have been with FNB over 15 years, and have recieved the coldest response ever "We unfortunatly cant help you, are you able to provide collateral or surity for the funds required". This toltaly goes against the "How can we help you ? ", solgan. this is false adverti*****t at its worst!!!!
Good day T Barkley,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Business Banking for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day T Barkley,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Business Banking for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
