FNB stupidity

FNB is really getting worse. Firstly I can’t transfer money to a company that I’ve been transferring to for over 5 years. Secondly, ordered my card and they hired a very *********** company to deliver the card. I wasn’t available when they sent me delivery date hence I called em and told em about an alternative person who’ll receive my card on my behalf. I put em in a conference call with the person but they still blundered. Birds of the same fearther. Thirdly, sometimes when I open my fnb app it shows that I have no account with fnb.