1 reviews | Active since Apr 2013
FNB Strikes again.
Today, I recieved several text messages stating that my card limits had been changed and then the last one that my card has been canceled. No one called me from FNB to let me know what is happening and then when I chatted with an agent I was told to call the ***** line. I called the ***** line and the gentleman I spoke to advised that a portfolio analyst canceled my card. I have pending funds coming through and at this point I am so afraid that they will close my account without my consent. FNB doesn't really care about their customers I am so irritated. I think I really should make the move because the guy in ***** didn't even know what my name was at the end of the call. I was also told to go to the branch to get a new card. Now I have to spend my time fixing FNBs madness. I'm so mad.
Your consultants have not called me. All I got was an email without a valid reason for my card being canceled. My problem is this. If you get in touch with me and advise me that my card will be canceled. I would have gladly had a conversation with you. Instead you canceled my card without communication. So the email I got will not help me. I really think it's time we end our relationship after all these years. But it's the lack of communication that is ****ing Me off. No calls to apologize just an email. 😏
Your consultants have not called me. All I got was an email without a valid reason for my card being canceled. My problem is this. If you get in touch with me and advise me that my card will be canceled. I would have gladly had a conversation with you. Instead you canceled my card without communication. So the email I got will not help me. I really think it's time we end our relationship after all these years. But it's the lack of communication that is ****ing Me off. No calls to apologize just an email. 😏