TD
Takalani D

1 reviews | Active since Sept 2015

01 Sept 2016, 18:27

FNB, Stop Stalking Me!!!

<p>I am on debt review and all my creditors were informed and the necessary forms were submitted to them. The repayment plan was approved in July 2016. I have been receiving messages from FNB demanding payment. My Debt Counsellor has sent them the documents numerous times already on request. </p> <p> </p> <p>I would appreciate it if your *********** staff members would stop phoning me and sending me unnecessary messages and start working according to the agreed repayment plan.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Sept 2016, 11:05
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ********** .

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)