1 reviews | Active since May 2017

01 Jul 2018, 21:39

FNB stop please

Are all banks like FNB? Month in month out I have to try and stop the R99 debits that goes through my account without my authority and on top of that I try and set the limit but still these debits goes through below the limit.FNB charges R18 for these debit and I am beginning to think theyre the ones working with these ******** because they get something these debit and they charge to reverse.This is a money making skeem by FNB.My wife has the same problem and my friend.How is this allowed to happen by bank ombudsman?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jul 2018, 10:18
Official

Good Day Simphiwe Mbokazi ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***