1 reviews | Active since Nov 2017
FNB stole my money from my account
I have a loan with FNB and I wasn't paying the loan for a while due to being unemployed I got a job last month and I was going to phone FNB and make payment arrangements to starting paying my loan again and on Monday they took R2000 from my account I called them on Tuesday we made arrangements and they said they were going to refund me 50 percent of the money they took which is 1000 00 which is going to inconvenience me I am still waiting on the money till now. I a m very disappointed by the service received at FNB
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)