FNB STOLE MY MONEY FOR 2 CONSECUTIVE MONTHS

End January beginning Feb, FNB took money from my account, without my permission. When I called them they said it was for a loan that I owe them, they then said I must make arrangements with UNILAW(lawyers for FNB) for future payments. I then had telephonic and documented arrangement with UNILAW for payments to start end Feb and deduction date being the 27th of each month, This was then later communicated to FNB telephonically and I emailed them the proof of arrangement with UNILAW. My money was then refunded to me immediately. Deductions went through for FEB and MARCH, however end APRIL and yesterday FNB deducted R2000.00 respectively from my account with out permission from me and on top of that they go into my account on the 20th of each month to deducts amounts I have not authorized. When I called them to query this, they said I never met my obligation to pay the loan. I then called UNILA, they said that they received instruction from FNB to close my file and that FNB will be deducting themselves, UNILAW confirmed receipt of the two amounts for FEB and MARCH. WHAT I WANT TO KNOW IS WHO AUTHORIZED FNB TO TAKE MY MONEY WHEN I HAVE BEEN PAYING THE LOAN AS PER ARRANGEMENT?