FNB stole my money. Beware of these ************!!!

<p>I was charged interest on my credit card when I have all the evidence that shows I should not have been. <br />FNB refuses to assist me and I have tried all the "correct" channels available to me. <br />1. I called their call center and the lady said I must email ********** <br />2. I emailed them and included the detailed info needed to prove that I had paid the full amount in time. But they rep**** with a generic copy & paste response detailing the reasons why interest is charged on credit cards, completely ignoring what information I had provided.<br />3. I called back to the call center and asked to speak to soneone who could look into my account and follow the payments I had made. After waiting 10 minutes on hold, the person I spoke to agreed that my query was valid, but he also couldn't help me and just said he would pass it on to the correct department and I'd get an email with a reference.</p> <p>I have heard nothing since then (since last week)</p> <p>FNB has ****** my money!</p> <p><br />They praise themselves endlessly that they are the best bak, but then they ***** your money... I wonder how many other people they ***** from.</p> <p><br />Disgraceful!</p>