FNB Stole my money

I opened a ENCORE saving account with FNB Potch branch Februarie 2012. The explanation from the consultant was that if the balance of my account is more than R5000 i will not pay any bank fee's, <br> <br> i deposited R5000 to get the benefit of not paying bank fees and kept it that way ever since<br> <br> Januaries 2015 i got some bank statement on the statement there was a fee of R95....R95 a month for banking fees?????<br> <br> I went in to the branch and after a long argument the consultant told me that when they opened the account they did not authorise this option on my account. But he will change it now and they will pay me back the R95 for 3 months. <br> <br> FNB's slogan is : how can we help ? i will answer that just pay back my money for the full amount of R2400....not just for 3 months.....YOU said no bank fees so that means no bank fees.<br> <br>