1 reviews | Active since Oct 2016
FNB Stole my childrens money/ FNB your my worst mightmare
<p>Since last year i Been receiving calls from fnb about two loan accounts i had with them some years back, which my husband subsequently paid off years back after he resigned. Fnb has then somehow without my knowlegde been debiting my accounts and everyt time i will have to go and reverse, They then stopped, until recently when i moved my from standabrd bank to fnb cause as far as i know i dont owe thme anything, if i owed them anything why would i go back and bank with them, Las week they ebited 800 without my knowledge of which i could not reverse, a consultant called me and rudely told then bank can go into anyones account and debit, i told her i am unemployed the money in the account is the childrens allowance i get from my husband not for them to debit without consulting me.my other question to her was what if there is someone doing ***** on my accounts first it was standard bank account now fnb, where am i supposed to bank withouth them *****ing my childrens money, i dont have the payments proofs as the account were settled long ago and we have since moved houses several times,FNB stop *****ing my childrens money, your a terrible nighmare, you the worst bank ever,</p>
Good Day Mrs Thipe,
Thank you for taking my call earlier to acknowledge your posting logged on hello peter. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mrs Thipe,
Thank you for taking my call earlier to acknowledge your posting logged on hello peter. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
