CS
Chantel S

1 reviews | Active since May 2017

18 Jul 2017, 08:37

Fnb stole from me

<p>I am devastated by the what transpired over the last 3 weeks.</p> <p> </p> <p>Fnb took money out of my account and had to reverse the total. I received an SMS stating it will be in my account. When I checked, there was nothing.</p> <p>I called customer service thrice and complaints twice. No response. </p> <p> </p> <p>I have to use my savings now therefore losing interests.</p> <p> </p> <p>I want my money back. Nothing shows in my statement that it's received. I want my money back that FNB stole from me</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jul 2017, 09:06
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

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Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)