1 reviews | Active since Aug 2012
FNB STINKS
I have been trying since Wednesday 14/8/2019 to open my credit card so that i can use it while on holiday in Europe to no avail. After putting in a complaint on their app i received a mail back to either contact the relevant department( *** or phone them)card limits sent an automated reply that it would take 2 WORKING days to get this done!! When i tried to phone the Team Leader Tatum Naiker on the number supp**** it went straight to a voice message i left a message and i'm still waiting for a reply at the same time i sent an e mail to Tatum Naiker and to fncardlimits STILL WAITING FOR A REPLY. Their call center does not work as it just sends you around in circles with nobody ever answering your call!!!! I also phoned Standard Bank this morning with the same request it took me no more than 5 minutes to get my card opened and it is my business card not even my personal card. I am seriously thinking of moving all my business somewhere else as FNB is no longer giving the service i think anybody deserves. Eddie Cik Very annoyed client
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
