ND
Nozipho D

1 reviews | Active since Dec 2018

08 Dec 2018, 16:11

FNB stills money

I have a e wallet extra account and a friend sent me money on the 27 of October till today I can't get my money no one can't tell how to get my money. The service is so poorer if I don't call to check what going on no body bother to contact me because they can't tell me how to get my money. Even their complaints department they don't call you I wish I never open this a count . people don't open this account code FNB want to still yours money

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Dec 2018, 08:46
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.

The reference number is ***.

Regards 

Hello Peter Complaints Team

*** (option one)