WCvR
Werner Collett van Rooyen

1 reviews | Active since Oct 2016

19 Apr 2017, 12:22

FNB stilling waiting for my credit card

<p>Helle FNB</p> <p> </p> <p><br />Its been more than a week and a half I’m waiting for my credit card i received a SMS notifying me that it would arrived the next day and I’m still waiting a week and a half later.</p> <p> </p> <p><br />Not the first time its has happened, same store app**** with my last credit card and now it has happened again. </p> <p> </p> <p><br />Please give me feedback</p> <p> </p> <p><br />Thanks</p> <p>werner </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Apr 2017, 14:11
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)