1 reviews | Active since Jul 2017
FNB still useless
<p>On 30 July 2017 I lodged a complaint regarding the useless service of FNB CARD DIVISION icw my creditc card </p> <p>I was contacted and mailed by Mr Ashton van Schoor on 31 July 2017 in which he advised me that my complaint will be forwarded to the collection manager and I will be contacted</p> <p>As to date nothing happened and I am still waiting and if this is how you handle your clients then FNB is a very pathetic organisation,and I would not recommend them to my worst enemy.</p> <p>I have been a loyal client of FNB of the past 20years and I am seriously thinking of moving my business to a bank that cares.</p> <p>CAN YOU REALLY AFFORD TO LOOSE MORE CUSTOMERS THAN YOU ALREADY HAVE.GET YOUR BLADDY ACT TOGETHER.</p>
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
