KO
Kunle O

1 reviews | Active since May 2019

22 Oct 2020, 09:51

FNB STILL PUTTING A PLEDGE ON MY MONEY

3 weeks+ after and i am back here. I am writing this with utmost displeasure and disgust as to how i am treated and made to suffer for just banking lawfully with FNB.

My last post here was me complaining about my money in my account that was pledged because FNB claimed it had a trace of *****. Till date, my funds are still pledged and i am still awaiting a resolution to what i dont even know about or supposed to be roped into.

i innocently sold my belongings and i was paid for it, Just to realise that FNB came hunting my money claiming the money i was paid was trailed from Mr A, to Mr B, to Mr C, to ME. PLEASE!! for heaven sake how am i suppose to monitor or know money i am paid has a trace of ***** that FNB had to pledge my own money. Now 3 weeks+ as gone by and i provided to FNB documentary evidence as to why i received the money alongside an affidavit and till date NO RELEASE OF MY MONEY!..

The investigating person at FNB, Beverly Nukeri as made me aware 15-20 working days starting from 24 September 2020 when my money was pledged is what it will take to conclude. i want to believe the timeline as lapsed as at when writing this. PLEASE FNB WHERE IS MONEY AND WHY IS IT STILL PLEGED?.

Please with utmost humility, i am in dire need of my money to sort out my obligations and bills, i have a family home and abroad to feed. My survival is becoming threatened with not having access to my money that i rightfully owned.

This is me not having access to my money that i was paid for selling my belongings. i dont have access to the money neither do i have my belongings that i sold back. i have innocently and lawfully lived my life and am suffering for what i dont know about.

i cant continue to watch my livelihood and family threatened with hunger and inability to offset my bills. i need my money.

0
Replies (1)
KO
Kunle O's update22 Oct 2020, 18:29
Reviewer Update
Hello,

The email or feedback sent to me did not find me well.

Please kindly note that i am yet to get a feedback from the relevant department involved as you indicated in the email sent to me by Retail service recovery. Please what have become of FNB that its now an herculean task to get hold of customer service to handle or resolve ones issues or queries in a timely and efficient manner?

Regarding my complaint, i am yet to hear from Beverly Nukeri as she is yet to reply or respond to my personalised email i sent to her on 21st October 2020 whereby i was asking why my money of R170,370 is still pledged after a month of investigation which commenced on 24th Sept 2020

Please note that my money was pledged with a narrative that the funds paid to me was ********** whereby i only innocently sold my belongings and i was paid for it. Why and how was i roped into what is beyond me?

Since Last month 24th september 2020 is when my money was pledged and i couldnt pay my bills because of the setback. Now, we approaching another month end and i cant or will never deal with the fact that my rightfully owned money is held back from me. Please set this straight and resolve this, i am not suppose to be held or involved just for lawfully and innocently being paid after selling my belongings.

PLEASE AND PLEASE FNB FIX THIS !!!


Thank you