FNB STILL not wanting my business...

Since my complaint about the exceptionally BAD service on the 18th of September - I have yet not received any joy from FNB, and FNB truly shows their commitment through this service. I received 1x call, which was an absolute waste of time. Since received another email with the SAME documents to complete, a third time in a row, and submitted the repeat set of documents, just to AGAIN find no joy and it to be a waste of time! Cannot believe this!!!!!! Now 51 days - just to open a simple, straight forward business account.... I was told it would take 24 hours for the "Next step" in the process to be completed when I received this one call, and we're now three days later, and still no luck!