MS
Mavourneen S

1 reviews | Active since Dec 2018

14 Dec 2018, 11:03

FNB - Still Not Resolved 3 weeks later

So now we are at the end of week 3 and still the issue has not been resolved and still I dont have my money refunded and still no stop order.

Very very disappointed.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Dec 2018, 11:44
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards 

Hello Peter Complaints Team

*** (option one)


MS
Mavourneen S's update14 Dec 2018, 11:58
Reviewer Update
Same answer and still nothing gets done seems like a automated message.