FNB still freezes my account even after I sent them supporting documents

Good day

I am writing again since FNB has not resolved my issue. I did send all the documents they requested from me but my account is still frozen. I have called them numerous times and I get no response from them.

I do not know what further documentation is needed since the invoice, proof of payment and email conversation was all sent to you.

Name: Wendy Nqobile Mdletshe ACCOUNT NUMBER : ***9 Number: ***