FNB still don't want you to have a house...still...

So I'm in the process of trying (emphasis thank you very much FNB on TRYING to buy a house).

FNB reported three missed payments that impact my credit rating and ability to get a bond (that in following up they acknowledged was incorrect...and AFTER having to file a HelloPeter report assured me that they would correct this...aaaand months later...and follow up to the same person that assured me it would be fixed...nothing. The three months in question still reflect as missed...so the question is FNB, how many more HelloPeter reports will I have to post until you honour your word...which you've broken over and over and over again...and it was your mistake to start with?